Cookie Policy
Please read this Cookie Policy carefully before you start to use our
website www.groupline.com (or any other website operated
by us on which a link to this Policy is found). By continuing to use one of our
websites you agree to our use of cookies as set out in this
Policy.
Last updated: 2024-05-13
1. What is the purpose of this Cookie Policy?
1.1. This Cookie Policy explains how ATG Entertainment Limited
("ATG", "we", "our", or "us") uses
cookies on this website, our mobile app and any other website operated by us on
which a link to this Cookie Policy is found (together the
"websites"). In short, we use cookies to provide you with a good
experience when you browse our websites and to improve the performance of our
websites for all our users.
2. What are cookies?
2.1. A cookie is a small file consisting of letters and numbers which is
installed on your browser or your device when you visit our websites. Cookies
contain information that are stored on your browser or your
device that act as unique identifiers or information caches which are used to
remember your previous activity on a website.
3. How do we use cookies?
3.1. We use cookies to distinguish users from other
users of our websites and to remember user preferences, settings or
previous activity. If you are signed in authenticated, then this will enable
us to provide you with an improved and more personalised browsing experience.
For example, we use cookies to keep track of the tickets or other
theatre-related products that you have purchased from us, to store delivery
addresses if you save multiple addresses in the "address book"
function, and to store your details if you select the "remember
me" option when purchasing products. This allows us to optimise your
individual browsing experience. We also use cookies to analyse how our websites
perform so that we can improve the functionality of our websites.
3.2. You will see a message the first time you access
one of our websites which describes the types of cookies we use and what
information those cookies might collect. We will also use banners and
pop-ups from time to time to give you options around cookie use.
3.3. We use the following cookies:
- Strictly necessary cookies. These cookies are necessary for
the website to function and cannot be switched off in our systems. They
are usually only set in response to actions made by you which amount to a
request for services, such as setting your privacy preferences, logging in
or filling in forms. You can set your browser to block or alert you about
these cookies, but some parts of the site will not then work. These
cookies do not store any personally identifiable information.
- Performance cookies. These cookies allow us to count visits
and traffic sources so we can measure and improve the performance of our
site. They help us to know which pages are the most and least popular and
see how visitors move around the site. All information these cookies
collect is aggregated and therefore anonymous. If you do not allow these
cookies we will not know when you have visited our site,
and will not be able to monitor its performance.
- Functionality cookies. These cookies enable the website
to provide enhanced functionality and personalisation. They may be set by
us or by third party providers whose services we have added to our pages.
If you do not allow these cookies then some or all of these
services may not function properly.
- Targeting cookies. These cookies may be set through
our site by our advertising partners. They may be used by those companies
to build a profile of your interests and show you relevant adverts on
other sites. They do not store directly personal information,
but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less
targeted advertising.
- Social Media Cookies - These cookies are set by a range
of social media services that we have added to the site to enable you to
share our content with your friends and networks. They are capable
of tracking your browser across other sites and building up a
profile of your interests. This may impact the content and messages you
see on other websites you visit. If you do not allow these cookies you may
not be able to use or see these sharing tools.
3.4. Our websites may act as a platform for third parties (including
advertisers and providers of external web-related services like web traffic
analysis providers) to set their own cookies to collect information about
certain advertising methods and user preferences. These cookies are likely to
be analytical/performance cookies or targeting cookies (for more information,
see the description of these types of cookies above). We do not manage
or accept any liability for the installation of cookies
by third-parties and if you require further information about these
you should consult the relevant third partys cookie policy.
3.5. You can also find out more information about cookies generally at
www.allaboutcookies.org.
4. How can you disable cookies?
4.1. We have adopted a tool that allows you to manage the cookies that
are being used on our websites, you can access this tool by clicking on the
banner that appears when you visit our website, or at any other time via cookie
statement that can be accessed via the link at the foot of our website or by
clicking the following link Cookie Settings
4.2. You can manage cookie use (including choosing to reject some
or all cookies) by adjusting the settings for your browser or device.
Note that if you block some or all cookies (including essential cookies) you
may not be able to access, use, or enjoy the full functionality of our
websites. You can delete cookies which already exist using
the settings on your browser and/or device (again, this may interfere with your
use of our websites and adversely affect your browsing experience).
4.3. If you do not wish to allow us and third-party organisations
to use cookies within our emails, such as pixel tags, the best way to do this
is not to enable images when you view our emails. In other words, only view the
plain text of the email. Some web browsers and email clients have settings or
extensions available to disable / block such cookies such as Gmail.
5. What about amendments to this Cookie Policy?
5.1. We may amend this Cookie Policy at any time without notice.
Any changes to our Cookie Policy will be posted on this page and you may also
be notified electronically. Please revisit this page from time to time to
review any amendments or revisions, as your continued use of our websites
confirms your acceptance of the version of the Cookie Policy then in force.
If you do not agree to any changes that we make, you should not use or access
our websites.
6. How can you contact us?
6.1. You can contact us online or by post:
- Submit a request online at
help.lovetheatre.com or [email protected]
- By post: Customer Services, Group Line,
4-5 High Street West, Sunderland, SR1 3EX.
Thank you for visiting our website.